Front Desk Staff
Description: Manage the office, handle inquiries, issue notifications, process bookings and greet customers.

> Must be 18 years + of age.
> Have excellent people skills.
> Must be very organized and responsible.
> Be comfortable with computers and various office programs.
> Have basic accounting knowledge and book keeping skills.
> Must have a reliable means of transportation to Cornwall.
> Be willing to work a variety of shifts between 9 am and 10 pm Monday to Sunday.
> Admin/office experience is desirable but NOT a prerequisite.

Salary: $12.25 - $13.00 an hour.

Dates: Full-Time or Part-Time based on current course hours of operation.

Duties Include:
> Interacting with course participants in a friendly and professional manner.
> Greeting clients and making them feel welcome.
> Answering phone calls.
> Replying to emails.
> Processing bookings including those done online, over the phone and via walk-ons.
> Issuing necessary notifications and satisfying client questions or concerns.
> Processing payments and issuing refunds as required.
> Recording issues for the Owner's attention including staff hours, client comments and maintenance issues.
> Ensuring client paperwork and waivers are completed to proper satisfaction.
> If trained, help participants attach their gear and assist them during ground school.
> Performing additional tasks as requested by the Course Supervisor and Owners.

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