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Day Camp FAQs
Activities
Whether an expert or beginner, there's something for you! Our qualified staff will encourage you and ensure your safety. You'll be trained and get to play on the Kids Course, Big Course and Zip Lines if applicable. All equipment and safety gear is provided. We'll work you up slowly so that you're comfortable with each level. The first day will be mostly spent of the training course and low levels and we'll work our way up the course a little more each day. We'll also play some Laser Tag in the woods, go swimming in the town pool and utilize the sports complex along with the Dream Park. Please note that for the safety of our guests, all campers must pass a swim test to swim in the deep end of the Town of Cornwall's swimming pool. Campers who do not pass the swim test will have to stay in the shallow end while swimming at the pool.
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Age Considerations
Our age limits are important as our campers must able to participate fully in our camp program which involves daily climbing on our Big Adventure Course,playing laser tag, walking to the pool and a wide variety of camp games. Our campers must be independent on the course.
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Allergies
Please note that we are not peanut free because the facility is shared with the public and nuts may have been consumed in public areas. Please make sure all food allergies are listed on the registration form.
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Arrival and Departure
Arrival and Departure Times are stated in your Confirmation Letter. If you need to pick up or drop off your camper outside normal hours please let us know in advance. We have early drop off and late pick up options available at an extra charge.
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Camper/Staff Ratios
We have excellent Camper to Staff ratio of 8 to 1 on the Big Course and 12 to 1 for the remainder of the day.
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Change of Address
If you change your mailing or email address please contact the office and let us know. We wouldn't want any of your correspondence to get lost in the mail or in cyberspace.
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Co-ed Camps
All of our camps are Co-ed.
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Communication/Phone Calls
If you need to talk to your camper during camp just Contact the Office and they will do their best to connect you with your child as soon as possible.
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Extended Hours
We will provide extended care for campers for a fee of $25/week. The extended hours will be from 8:00-8:30 and again from 4:30-5:00. Please indicate extended registration on your registration form. This must be set up in advance!
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Food Services
Please ensure your child comes to camp each day with a bagged lunch, a snack and a water bottle filled up are ready to go. We do have refill stations. We discourage staff and campers from bringing items that contain peanuts. However, please note that we are not peanut free because the facility is shared with the public and nuts may have been consumed in public areas. Please make sure all food allergies are listed on the registration form. Campers are discouraged from sharing food. Snacks may be purchased from the kiosk if desired.
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Health and Safety
A healthy camp is a happy camp. That is why maintaining camper health is a top priority for us. Our courses and gear are given a yearly inspection by a qualified Inspector and daily inspections by staff. All our Staff have current first aid training and the Queen Elizabeth Hospital is located just 20 minutes from our site.
Additional Health Services:
Epi Pen training for all staff as needed
Regular medication dispensing as needed *If it must be administered by a camp staff member we will require you to complete a Medical Consent form prior to the camp start date.*
Sun protection protocol
We ask that your child arrive with the first application of sunscreen. Campers will be reminded after throughout the day to reapply. Please ensure your child is capable of applying sunscreen with minimal assistance.
Our Safety Assurance:
All Camp Staff are trained as Course Guides
The town pool is staffed with qualified lifeguards
First aid kits are at key areas
Staff are certified in emergency first aid
Campers are supervised by staff all day. Your child is never left unsupervised.
Risk management of site, facilities and activity areas strictly enforced
Thorough staff screening
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Health Issues
We do our best to accommodate campers with special health needs, however we are not staffed with doctors or nurses. Our staff is trained in First Aid but are not medical professionals. They will do their best to care for your child but if a medical condition proves too complex we may not be able to accommodate you.
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Inappropriate Behavior
We reserve the right to send campers home for inappropriate behaviour at the parent(s) or guardian(s) expense and without refund. The safety and security of our guests is always of the highest priority.
What the Camper Should Know Before Arriving- Rise and Climb will not tolerate fighting or bullying.
- Rise and Climb will not tolerate crude language or demeaning comments.
- Rise and Climb will not tolerate disrespect towards other campers or staff.
Behavioural Expectations
Campers are expected to treat one another respectfully (no put downs or rough horse play). We strive to resolve behavioural problems with campers promptly and effectively but reserve the right to dismiss a camper for behavioural problems at the discretion of the staff. No refund will be made for dismissals due to disciplinary action. Parents will be responsible for the removal of the camper due to dismissal.
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Forms of Camper Discipline
Limiting Activity
Separation
Making Restitution
Withdrawing Privileges
Talk with staff leaders
Phoning Parent/Guardian
Sending the Camper Home if deemed necessary by the staff
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Lost and Found
All lost and found items are displayed multiple times during the week for the campers to claim. All unclaimed items will be donated to a local charity. Please call the office if you have lost an item and we will attempt to locate and hold on to it for you.
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Packing
We recommend that you pack with your child's help. Involve them in the process of choosing what to bring so that they can identify their own belongings. Labelling everything is also very helpful. Click here to view our "Packing List".
Clothing Policy: We maintain a dress code consistent with Island schools: Shirts and bathing suits should be modest.
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Rain Days
We know rain happens but hope it doesn't. Luckily we can climb rain or shine and we have shelter which allows us space to conduct games and activities even while it rains. Although the rain is not desired, we still have a great time even when it pours. But please remember to pack clothes and rain gear with those days in mind.
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Registration
In order to register your camper we will need a completed registration form along with payment which you can do online. We will send a Confirmation Letter upon receipt of your registration (or we may call depending on time frame and situation). We will provide another email one week prior to your camp with specific details. If you have any questions at any time, please do not hesitate to contact us.
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Repeat Campers
Your camper is welcome to come to Rise and Climb for more than one week.
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Season Membership
Campers who have fully paid for their registration are entitled to a Season Membership. Season Membership allows access to the Big Adventure Course ONLY. The Kids Course is not included in the Season Membership. Campers may use their membership prior to attending their week of camp, as long as registration is paid in full. Members must pre-book their climb by contacting the office. Campers must check in at the kiosk upon arrival. Campers must go through training twice. After that, they will only need to be geared up by a staff member before heading up on the course.
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Swimming Pool
We swim at the Cornwall town pool which is an in ground pool. It has a 3 ft shallow end along with an 8 ft deep end. Swimming is always supervised by the town's certified lifeguards. Our campers will have to pass a quick swim test before they are allowed to swim in the deep end. It is about a 10 minute walk from Rise and Climb which includes sidewalks and traffic crossing lights.
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Transportation
Parents are responsible for transportation to and from camp. Once at camp we'll walk to the Terry Fox Sports Complex amenities and pool following the sidewalks and walking paths.
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Snack Shop
Each afternoon campers have an opportunity to buy snack products from our Snack Shop.
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Waiting Lists
If a camp fills up we will put your name on a waiting list and there is no cost to do this. Please know that we will contact you as soon as possible if a spot becomes available. We want you here – and we apologize for any inconvenience.
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